Because IT Matters
We’re committed to your success and pride ourselves on delivering results.
Comprehensive IT Services
Help your Business Thrive
Design & Consulting
With top OEM certified engineers experienced in holistic network and security strategy, we always take time to help the customer understand which technology fits their needs, collaborate on a secure and resilient design, and help with a roadmap for the future.
Staging & Implementation
Feel confident in the implementation of the intended design via our highly certified deployment team. Our engineers can stage all of the equipment prior to shipment, build and test the design, and install the solution with minimal business impact.
Shipping & Logistics
Customers can feel at ease and effectively plan critical projects in today’s supply chain volatility by partnering with Troubadour to source, track, and deliver.
Contract Management
Troubadour takes the guessing out of support contracts or licensing/subscription term dates by proactively co-terming contract dates for ease of renewal and providing vendor asset reports of customer’s equipment.
Why Troubadour Technology
Changing Dynamics
-
Industry Consolidation – Based upon the past decade’s macroeconomic environment driving M&A, there is a void of “right sized” Value Add Resellers.
-
“One Stop” Theory – Consolidation led to strategies of a “full catalog” at the expense of focus, expertise, experience, and focus as core pillars (pronounced – Value: va·lyoo).
-
Inefficient – Catalogs led to a process first approach, adding layers to both the front and backend of the business and introducing complexity
-
Inauthentic – A lack of authenticity delays outcomes, consumes cycles, and ultimately adds cost.
Get Support
Flexible IT Solutions
-
FOCUS – IT Networking & Security solutions with services to help customers evaluate, implement, and adopt new technologies
-
NIMBLE – Providing agile support to large customers by bridging the gaps, proactively addressing project needs, swiftly adapting to changes, and ensuring timely delivery.
-
ENGINEERING – Built with Engineering at the core of the organization to wrap value around every interaction from pre-sale to post project
-
LOGISITICS – Locating & Sourcing equipment, Shipment Intercept & Staging, Tracking & Delivery Management
IT Partnerships
Find the Right IT Partner
Culture
Empowering & Motivating employees to “do right”
Easy to do Business With
Streamlined processes, minimal repetition, lead with YES
Listen & Understand
A focus on the customers business and goals
Be Real, Be Authentic
The foundation of any longstanding partnership
Get In Touch