Shipping, Receiving & Logistics Support (Experienced)

POSITION OVERVIEW

We are seeking an experienced, detail-oriented Shipping, Receiving & Logistics Support professional to manage inbound and outbound logistics operations. This role works closely with internal operations and service teams to ensure accurate shipments, timely deliveries, and proactive tracking of ETAs from distributors and carriers.

WHAT YOU’LL DO

• Receive, inspect, and verify incoming shipments for accuracy and damage
• Prepare, pack, and ship outbound orders in accordance with company standards
• Track shipments and proactively monitor ETAs from distributors and carriers
• Communicate delays, discrepancies, or shortages to internal teams
• Coordinate closely with internal purchasing, customer support, and operations teams
• Manage RMAs from initiation through resolution
• Maintain accurate records of inventory, shipments, and receiving documentation
• Resolve shipping issues, shortages, and discrepancies with distributors and carriers
• Ensure compliance with safety procedures and shipping regulations
• Maintain an organized, efficient shipping and receiving area

WHAT YOU’LL BRING

• Proven experience in shipping, receiving, or logistics operations
• Exceptional attention to detail and accuracy
• Strong ability to track multiple shipments and follow up on ETAs
• Experience working cross-functionally with purchasing and support teams
• Solid organizational, time-management, and problem-solving skills
• Proficiency with basic computer systems; experience with inventory/logistics software preferred
• Strong written and verbal communication skills
• Ability to lift and move packages as required
• Preferred Experience (nice to have):
  • Experience in warehouse environments
  • Experience coordinating with distributors, vendors, and freight carriers

BENEFITS

• Competitive salary with performance-based bonuses
• Comprehensive benefits: health, dental, vision, and 401(k)
• Flexible work schedule
• Opportunities to grow within a high-performing, supportive team

TO APPLY

If you’re ready to lead projects that make a real impact, send your resume to HR@troubadourtech.com. Troubadour Technology is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.